Privacy Policy for ChurnLess

Thank you for visiting ChurnLess ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://churnless.com (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

- Name: To personalize your experience and communicate with you effectively.
- Email: To send you important updates, product announcements, and account-related information.
- Payment Information: To process your subscriptions securely via Stripe. We do not store any payment details on our servers.

1.2 Non-Personal Data

We use web cookies and similar technologies to collect non-personal data such as IP address, browser type, and device information. This helps us understand how users interact with the site and optimize the product experience.

2. Purpose of Data Collection

We collect and use your data to provide churn prevention services to SaaS founders. This includes:

- Processing your subscriptions
- Displaying personalized retention popups to your end users
- Offering targeted deals to reduce cancellations
- Tracking and analyzing your churn and retention metrics

3. Data Sharing

We do not sell, rent, or share your personal data with any third parties, except as required to operate our service (e.g., Stripe for payment processing).

4. Children's Privacy

ChurnLess is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us immediately.

5. Updates to the Privacy Policy

We may update this Privacy Policy as needed. Any significant changes will be emailed to you, and the latest version will always be available on this page.

6. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, contact us at:

Email: churnless@gmail.com

For all other inquiries, please visit our Contact Us page on the Website.

By using ChurnLess, you consent to the terms of this Privacy Policy.