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Terms and Conditions for ChurnLess
Terms and Conditions Last Updated: April 8, 2025 Welcome to ChurnLess (https://churnless.com). By accessing or using our services, you agree to the following Terms of Service. 1. About ChurnLess ChurnLess is a churn prevention platform built for SaaS founders using Stripe. We help reduce customer cancellations by displaying smart retention popups with targeted offers ā no coding required. 2. Use of Service By subscribing to ChurnLess, you gain access to tools that allow you to: - Connect your Stripe account - Configure retention flows - Trigger personalized modals at cancellation - View analytics and saved customer metrics The service is provided as-is and is intended for use in your own SaaS business only. You may not resell, sublicense, or redistribute our platform or its components. 3. Refund Policy You may request a full refund within 7 days of your first purchase. To request a refund, please contact us at churnless@gmail.com. 4. User Data We collect the following personal data: - Name - Email address - Payment information (processed via Stripe) We also use cookies to collect non-personal browsing data such as IP address, device type, and interactions with our site. For more information, please read our Privacy Policy at: https://churnless.com/privacy-policy 5. Intellectual Property All content, features, branding, and software provided by ChurnLess ā including retention logic, dashboards, and frontend modals ā remain the intellectual property of ChurnLess and its licensors. You are granted a limited, non-exclusive license to use the platform within your own SaaS product. 6. Modifications We may update these Terms of Service at any time. When we do, we will notify users by email. Continued use of the service after changes means you accept the new terms. 7. Governing Law These Terms are governed by and interpreted in accordance with the laws of France. 8. Contact If you have any questions about these Terms, feel free to contact us: š§ Email: churnless@gmail.com